Privacy Policy

Effective Date: January 1,  |  Governing State: California

Concrete Creations ("we," "our," or "us") operates the website at https://concrete.bettencourt.pro. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for services. Please read this policy carefully. If you disagree with the terms of this Privacy Policy, please discontinue use of our site.

1. Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Data You Provide: When you fill out our contact form, you may provide your name, email address, phone number, project address, and message.
  • Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, time spent on pages, and referring URLs.
  • Cookies & Tracking Technologies: We use Google Analytics to understand how visitors interact with our site. This service uses cookies to collect anonymous data.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide free quotes
  • Schedule consultations and project appointments
  • Send follow-up communications related to your project
  • Improve our website and services
  • Analyze website traffic and usage patterns via Google Analytics
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website or conducting our business (e.g., Google Analytics, Google Apps Script for form processing), subject to confidentiality agreements.
  • Legal Requirements: If required by law or in response to valid legal process.

4. Cookies

Our website uses cookies — small text files stored on your device — to enhance your browsing experience and enable analytics. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some portions of our site may not function properly without cookies.

We use Google Analytics, which places cookies to collect anonymous information about how visitors use our site. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information promptly.

8. California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at support@cowboymsp.com.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The "Effective Date" at the top of this page reflects the date of the most recent revision. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: